Fair Consulting Group
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Customer Service Training

Customer service training is the coaching that employees receive to improve support and satisfaction among customers. It involves teaching skills, competencies, and tools needed to better serve your customers or clients. Our customer service training program includes exercises for improving: 

Interpersonal Communication

Interpersonal Communication

Interpersonal Communication

Product Knowledge

Interpersonal Communication

Interpersonal Communication

Conflict Resolution

Interpersonal Communication

Crisis De-Escalation

Crisis De-Escalation

Interpersonal Communication

Crisis De-Escalation

AND MORE!

Whether you’re a seasoned representative or a new hire, continuous training ensures exceptional customer interactions and contributes to your company’s long-term success. Happy customers are your best growth opportunity! 

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